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Privacy Policy
Privacy Policy

This Privacy Policy describes the data protection practices of Eastern District(East-D)("Eastern District", "East-D", "we", "us", or "our") by Counter Culture Co., Ltd. This Privacy Policy applies to information that we collect and use about you when you access or use the East-D website or other online or mobile service that links to or otherwise presents this Privacy Policy to you. We refer to these products and services collectively as the "Services." Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to contact us at [email protected] Your use of our Site is also governed by our Terms of Use, and the definition of the terms used in this Privacy Policy is defined herein or in the Terms of Use.

The Purpose

We collect basic, necessary, information about you that we need for the purpose of registration and providing Services. You can choose to provide optional information about you, which we use for surveys to improve our Services and for marketing or analytical purposes.

What We Collect

Upon Registration

  1. Essentials: e-mail address and password
  2. Optional: Your name, phone number, gender, and date of birth

To Provide Services

  1. Payment: billing information, credit or debit card number, verification number, expiration date, telephone number, telecommunication service provider, payment approval reference number, bank name and bank account number
  2. Information about purchases or other transactions with us
  3. Customer Service: name, telephone number, time and date available for customer service, and the content of your interaction with us
  4. User-generated contents you post in public forums such as your comments or review on a Class
  5. Any other information you choose to directly provide to us in connection with your use of the Services

Through Automated Means

  1. IP Address, cookies, the date and time you used the Services, and your Service use record.

From Social Media and Other Content Platforms in Case of a Third-Party Connection or Log-In

  1. Your name, gender, profile picture, your "likes" and check-ins, and your list of friends, depending on your settings on such services

If you do not wish to have this information shared, do not use your social networking account as a connection to access our Services.

Retention of Personally Identifiable Information

We keep your personal information for no longer than necessary for the purposes for which personal information is collected and processed. The length of time which we retain personal information for depends on the purposes for which we collect and use it and statutory requirements under the applicable laws, and to establish, exercise or defend our legal rights as described below.

Our Internal Policy

  1. Base for Retention: To prevent re-entry of abusers, dispute and investigation cooperation on defamation and infringements.
  2. Retention Period: 1 year after registration withdrawal

Information subject to retention by relevant laws

Relevant Laws Retaining Information Retention Period
Enforcement Decree of the Act on the Consumer Protection in Electronic Commerce, etc. Record related to cancellation of contracts or subscription 5 years
Records related to payment for and supply of goods, etc. 5 years
Records related to resolution of consumer complaints or disputes 3 years
Protection of Communications Secrets Act Records on site visits 3 months
Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. Records of identity verification 6 months

How we share and disclose your personal information

1. Assignment of personal information process

We may share information we collect within our affiliated or associated, or otherwise related companies to duly deliver products and the Services to you, to ensure a consistent level of the Services, and to enhance our products, the Services, and your user experience.

They may provide a variety of services to us, including billing, sales, marketing, product content and features, advertising, analytics, research, customer service, data storage, security, fraud prevention, payment processing, and legal services.

Accordingly, we assign below companies for processing of personal information. We will inform you without delay in case of any change of the assigned companies.

Assigned Company Retaining Purposes Retention Period
Amazon Web Service East-D's website development, management, operation; Automatic notification e-mails; and storage of personal information At the time of cancellation of the Service by the user or otherwise, or until the valid period for personal information expires pursuant to the relevant laws
  1. Item subject to assignment: All personal information collected in a course of the provision of the Services
  2. Date of assignment: At the time of provision of personal information by the user
  3. Method: Storage of personal information within AWS clouding
  4. computing environment
Paypal Billing and payment gateway for the purchase of East-D's Services At the time of cancellation of the Service by the user or otherwise, or until the assignment agreement expires
Livestream Streaming videos of East-D's service contents
Comodo SSL East-D's server protection
Google Analytics Analysis service in relation to the user behavior

2. Provision of personal information to third-party companies

East-D may not share your personal information to a third-party without a due notice to you or your consent. Users may not agree to provide third parties with personal information and may withdraw their consent, however, due to the nature of the Services provided by us, use of the Services may be restricted or limited accordingly.

Nevertheless, your personal information may be provided to a relevant third party with the due authority, due to any special provision under the applicable laws and regulations, or as required by the investigating authority in accordance with the procedures and methods set forth for investigation purposes.

Rights and the Means to Exercise the Rights of User and Legal Representative

You may, at any time, access to or modify your personal information, and request for deletion or destruction of your personal information through your account section of our website.
You may withdraw your consent to collect and use your personal information any time by withdrawing your membership.
In the case of children under the age of 14, the legal representative has the right to withdraw the right to view or modify the child's personal information, as well as to withdraw his/her collection and use consent.
If a user request correction of errors in personal information, we will not use or provide the personal information until we have completed the correction. Also, if wrong personal information is already provided to a third party, we will notify the third party without delay and correct the result of the correction.

Destruction of Your Personal Information

After the purpose of collecting and using personal information is achieved, personal information will be destroyed without delay subject to the retention period and the period of use. The procedure and method of destruction are as follows.

1. Destruction Procedure

After the purpose of collection and use of information such as for subscription of the Services is duly achieved, for example, upon the user's termination of the Services, personal information which the user provided will be stored for a certain period of time in accordance with our internal policy and relevant laws and regulations (see Retention of Personally Identifiable Information above), and then be destroyed.

2. Destruction Method

Personal information printed on paper shall be crushed or incinerated by a crusher or processed by dissolving chemicals and personal information stored in the form of electronic files shall be deleted using a technical method so that it cannot be reproduced.

How We Protect Your Information

Your personal information is protected by a password. The password of your account can be known only to you, and only you can check and change your personal information. Therefore, you should not disclose your password to anyone. It is also recommended that you log out and close your web browser when you finish using our Services. This is especially necessary if you share your computer with others or use it in public places. We shall not be liable for any leakage of personal information due to user negligence or problems on the Internet.

The Company has implemented the following technical and administrative measures to protect personal information.

  1. Technical Measures: We endeavor to prevent leakage or damage of user's personal information by hacking or computer virus, by maintaining and using the firewall and security system to prevent hacking. We protect personal information by using SSL security server certificate when dealing with and transferring personal information.
  2. Administrative Measures: We minimize employees who deal with personal information and access to personal information is limited to only those who are in charge of the relevant work or those who are inevitably required to handle personal information at the time of his or her work. These employees who deal with personal information is regularly educated and trained with an emphasis on the compliance with this Privacy Policy.

Right to Decline Collecting Cookies and Similar Technologies

To collect the information in the "Through Automated Means" section above, we and our service providers use Internet server logs, cookies, tracking pixels, and other similar tracking technologies. We use these technologies in order to offer you a more tailored experience in the future, by understanding and remembering your particular browsing preferences. Cookies are small text files that are placed on your computer or mobile device when you visit a site that enable us to: (i) recognize your computer; (ii) store your preferences and settings; (iii) understand the web pages of the Services you have visited; (iv) enhance your user experience by delivering and measuring the effectiveness of content and advertising tailored to your interests; (v) perform searches and analytics; and (vi) assist with security and administrative functions. Some cookies are placed in your browser cache while those associated with Flash technologies are stored with your Adobe Flash Player files.

As we adopt additional technologies, we may also gather information through other methods. Please note that you can change your settings to notify you when a cookie is being set or updated or to block cookies altogether. Please consult the "Help" section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari). You can also manage the use of Flash technologies, including flash cookies and local storage objects, with the Flash management tools available at Adobe's website. Please note that by blocking, disabling, or managing any or all cookies, you may not have access to certain features or offerings of the Services, which require log-in.

Third Party Links and Features

The Services may contain links to third-party websites such as social media sites, and may also contain third-party plug-ins (such as the "like" button for Facebook and the "follow" button for Twitter). If you choose to use these sites or features, you may disclose your information not just to those third-parties, but also to their users and the public more generally depending on how their services function. We are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your information will be subject to the privacy policies of the relevant third party websites or services, and not this Privacy Policy. We urge you to read the privacy and security policies of these third-parties.

Your Responsibilities

You, as a user of our Services must precisely provide your personal information in the most up-to-date state in order to ensure timely receipt of important information such as the self-determination right of personal information or any change of our Service. Users are responsible for the consequences of providing incorrect or inaccurate information, and if you provide false information, such as stealing information from others, your registration or use of our Services may be suspended, terminated or otherwise limited.

You, as a user of our Services, along with the right to be protected of your personal information, have the responsibilities to protect yourself and not to infringe on the information of others. You should carefully manage your personal information, including your IDs and passwords, and be careful not to damage the privacy or reputation of others. If you do not fulfill such responsibilities and damage information of others, you may be punished by relevant laws such Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.

Please pay a particular attention to logout and then close the website, when you finish using the Services from a shared PC or other jointly used terminals. Otherwise, there is a risk of leakage or modification of user's personal information by others through the browser.

Contact Information

Please feel free to contact us if you have any questions about East-D's Privacy Policy or the information practices of the Services.

Person in Charge for Personal Information Protection

  1. Name: Hyungsuk Lee
  2. Company: Counter Culture Company Co., Ltd
  3. Position: Product Manager
  4. Telephone: +82-70-4422-5958
  5. E-mail: [email protected]

Person in Charge for Personal Information Management

  1. Name: Hyungsuk Lee
  2. Company: Counter Culture Company Co., Ltd
  3. Position: Product Manager
  4. Telephone: +82-70-4422-5958
  5. E-mail: [email protected]

Our Duty of Notification

In the event of any addition, deletion or amendment of our Privacy Policy, it shall be notified through our website, at least seven (7) days prior to the effective date. However, in the event that there is a significant change on the user's rights, we will notify at least thirty (30) days prior to the effective date, and if necessary, may obtain a consent from users.